Let us know about a bereavement

We understand that dealing with financial affairs following bereavement is a difficult time.

If the person was a member of one of the pension funds that we administer (Camden, Merton, Wandsworth, or Waltham Forest) it is important that we are informed as soon as possible.

Many local authorities now use a government scheme called “Tell Us Once”, when a death is registered, the registrar will offer this service where applicable. You will not need to then let us know separately.

If “Tell Us Once” does not apply, we will need to take your contact details so we can get in touch with you about closing their account and checking for any death benefit entitlements. We may also ask to see certain documents, such as an original death certificate.

You can send the following information by email to the dedicated pension inbox at pensions@richmondandwandsworth.gov.uk with the subject line as “Bereavement”.

A member of our benefits team will then write out to you with the next steps.

The information you need to include with your email is listed below.

Your details:

• Full name
• Relationship to the deceased
• Phone number, email address or postal address

Details of the deceased member:

• Full name
• Date of birth
• NI number
• Pension fund: Camden, Merton, Wandsworth, or Waltham Forest
• Status: Active, Deferred or Pensioner
• Date of death

Additional information:

• Is there a widow/er or partner? And the full name
• Who should we write to? And their contact details